Show Information
COVID-19/CORONAVIRUS INFORMATION
COVID-19/CORONAVIRUS INFORMATION

UPDATED: MON 11th OCTOBER 2021

FLORAL PAVILION UPDATE

UPDATE 27th September 2021

Q&A - About the Theatre Returning to Full Capacity Shows

  1. What cleaning regimes are in place?
    All spaces will be deep cleaned before each performance. Seating will be cleaned using 12v handheld mist sprayers. Daily cleaning of the whole venue will take place alongside touch point cleaning throughout each day. Our theatres are equipped with mechanical ventilation systems which introduce fresh, filtered air and is fully compliant with all the latest guidelines.
  2. Do I need to wear a face mask when visiting the theatre?
    Visitors to the Floral Pavilion are strongly recommended to wear a face covering at all times while in the venue unless medically exempt or while eating or drinking. Face coverings will be made available to visitors on request.
  3. Do I need to keep social distance whilst moving around the theatre?
    There is no social distancing in place in the venue but we ask that you be aware of those around you especially in busier areas, and when queuing and when leaving the venue.
  4. Will hand sanitising stations be available?
    Hand sanitisers and cleaning wipes will be available in the foyer areas, the Floral Café and in the auditorium. Lidded bins will be available around the venue.
  5. Do staff need to wear masks?
    All Floral Pavilion staff will be wearing masks unless medically exempt,
  6. Will there be staff available to help me during my visit?
    There will be increased numbers of front of house staff to help and advise visitors to the Floral Pavilion in all public areas.
  7. Will vaccine passports be needed?
    Currently we are not asking for vaccine passports but this may change pending government guidelines. Please check our website floralpavilion.com 24 hours before your visit to check if any updated information has been issued.

UPDATE 22nd September 2021

Curtains set to rise on Floral full houses

New Brighton’s Floral Pavilion Theatre will be welcoming back audiences to all theatre performances, at full capacity, from October 1st 2021.

The first live event to perform at the theatre will be the All-Star Superslam Wrestling show on Sunday 3rd October at 3pm. This is just the start of a busy season of shows and events scheduled to take place in the theatre and the front of house areas.

Highlights from the Autumn 2021 – Spring 2022 season include family shows Peppa Pig – Best Day Ever and the Floral Pavilion pantomime, Beauty and the Beast starring Melanie Walters, Gwen from Gavin and Stacey as Fairy Bon Bon.

Tickets are also available for a range of comedy, musical tribute shows, classical and opera performances and touring drama and musical productions.

The Floral Pavilion will also be welcoming back regular events such as the Craft & Gift Fair, Book Fair, Choral Pavilion Choir and a number of children’s activity events all in the Plaza and Blue Lounge areas of the building.

While the Floral Café has been open, it will now increase the number of tables available for customers. The Café is open Monday to Sunday, 10am – 5pm and no booking is required.

However, for customers wanting to enjoy the popular Afternoon Tea - available Monday to Sunday 12pm to 3pm - booking is required by calling the Box Office phone line 0151 666 0000 or via the website www.floralpavilion.com

In accordance with national guidance, there will no legal requirement for visitors to wear face coverings or socially-distance in the venue, but visitors are asked to be aware of the COVID-safe recommendations on signage posted within the venue.

At present, there will be no requirement for visitors to demonstrate their vaccination status. The theatre has also retained an enhanced cleaning regime and there will continue to be hand sanitizer stations and wipes available across the building.

To book tickets:

Website – www.floralpavilion.com

Box Office: (From 1st October onwards)

Phone 0151 666 0000 – Tuesday – Saturday, 10am – 4pm
Box Office Counter Service – Tuesday – Saturday, 12pm – 4pm

For information or help:

Email – floralboxoffice@wirral.gov.uk

RESCHEDULED AND CANCELLED SHOWS

We’re continuing to work alongside all our promoters and producers to reschedule as many shows as we can.

To make it easier for you to check new dates for shows we have listed them below. We will be updating this list regularly so please check back.

PANTOMIME - Beauty and the Beast

Please use the table below to see the old date and what the new rescheduled date is.

OLD DATENEW DATE
Sat 05-Dec 2020  Sat 04-Dec 2021
Sun 06-Dec 2020  Sun 05-Dec 2021
Tue 08-Dec 2020  Tue 07-Dec 2021
Wed 09-Dec 2020  Wed 08-Dec 2021
Thu 10-Dec 2020  Thu 09-Dec 2021
Fri 11-Dec 2020  Fri 10-Dec 2021
Sat 12-Dec 2020  Sat 11-Dec 2021
Sun 13-Dec 2020  Sun 12-Dec 2021
Tue 15-Dec 2020  Tue 14-Dec 2021
Wed 16-Dec 2020  Wed 15-Dec 2021
Thu 17-Dec 2020  Thu 16-Dec 2021
Sat 19-Dec 2020  Sat 18-Dec 2021
Sun 20-Dec 2020  Sun 19-Dec 2021
New Date Added  Mon 20-Dec 2021
Mon 21-Dec 2020  Tue 21-Dec 2021
Tue 22-Dec 2020  Wed 22-Dec 2021
Wed 23-Dec 2020  Thu 23-Dec 2021
Thu 24-Dec 2020  Fri 24-Dec 2021
Sat 26-Dec 2020  Sun 26-Dec 2021
Sun 27-Dec 2020  Mon 27-Dec 2021
Mon 28-Dec 2020  Tue 28-Dec 2021
Tue 29-Dec 2020  Wed 29-Dec 2021
Wed 30-Dec 2020  Thu 30-Dec 2021
Thu 31-Dec 2020  Fri 31-Dec 2021
Sat 02-Jan 2021  Contact us for dates
Sun 03-Jan 2021  Sun 02-Jan 2022

Current Rescheduled Shows List

FRI 8th OCT 2021 CHRIS BANNISTER THE MUSIC OF JOHN DENVER
SAT 9th OCT 2021 ALY BAIN & PHIL CUNNINGHAM
WED 20th OCT 2021 SEVEN DRUNKEN NIGHTS - THE STORY OF THE DUBLINERS
TUE 26th OCT 2021 AMANDA OWEN - THE YORKSHIRE SHEPHERDESS
THU 28th OCT 2021 DR RICHARD SHEPHERD - UNNATURAL CAUSES
MON 1st NOV 2021 THAT’LL BE THE DAY
WED 3rd NOV 2021 PAUL SMITH - CHANGED (Jan 2021)
THU 4th NOV 2021 LUTHER - A LUTHER VANDROSS TRIBUTE
SAT 6th NOV 2021 SHOWADDYWADDY
SUN 7th NOV 2021 SOME GUYS HAVE ALL THE LUCK - ROD STEWART TRIBUTE
MON 8th NOV 2021 THE BON JOVI EXPERIENCE
FRI 12th NOV 2021 THE TAKE THAT EXPERIENCE
FRI 19th NOV 2021 ECLIPSE - THE PINK FLOYD EXPERIENCE
SUN 21st NOV 2021 SING-A-LONG-A - SOUND OF MUSIC
WED 24th NOV 2021 SIR RANULPH FIENNES - LIVING DANGEROUSLY
THU 9th DEC 2021 BOOTLEG BLONDIE
THU 13th JAN 2022 FASTLOVE - A GEORGE MICHAEL CELEBRATION
FRI 14th JAN 2022 LIVERPOOL LEGENDS IN CONVERSATION
SUN 16th JAN 2022 SUPREME QUEEN
THU 27th JAN 2022 THE STORY OF GUITAR HEROES
FRI 28th JAN 2022 JIMMY CARR - TERRIBLY FUNNY
THU 3rd FEB 2022 FASCINATING AIDA
FRI 4th FEB 2022 FRIENDS! - THE MUSICAL PARODY
FRI 4th FEB 2022 COURT & SPARK - THE JONI MITCHELL SONGBOOK
THU 10th FEB 2022 WILKO JOHNSON BAND
SAT 12th FEB 2022 ANDY FAIRWEATHER LOW
THU 17th FEB 2022 KEVIN CLIFTON - BURN THE FLOOR
FRI 18th FEB 2022 LOST IN MUSIC - ONE NIGHT AT THE DISCO
FRI 20th FEB 2022 KIKI DEE AND CARMELO LUGGERI
SAT 26th FEB 2022 THE ZOMBIES
FRI 4th MAR 2022 GIOVANNI PERNICE - THIS IS ME
SAT 5th MAR 2022 MERCURY
THU 10th MAR 2022 TOMMY EMMANUEL & SPECIAL GUEST
FRI 11th MAR 2022 THE ELO TRIBUTE SHOW
TUE 15th to SAT 19th MAR 2022 A MURDER IS ANNOUNCED - A MISS MARPLE STORY
SUN 20th MAR 2022 LIONEL - A TRIBUTE TO LIONEL RICHIE
WED 23rd MAR 2022 WHAT'S LOVE GOT TO DO WITH IT?
THU 24th MAR 2022 HERMAN’S HERMITS
FRI 25th MAR 2022 HELLO AGAIN - THE STORY OF NEIL DIAMOND
MON 28th MAR 2022 MARK ‘BILLY’ BILLINGHAM
SAT 26th MAR 2022 MICHAEL STARRING BEN
THU 31st MAR 2022 THE MAGIC OF MOTOWN
SAT 2nd APR 2022 MAMA... AN EVENING OF GENESIS
SUN 3rd APR 2022 ON TOUR WITH ELVIS - MICHAEL KING
MON 4th APR 2022 THE 80s EXPERIENCE - AN EVENING WITH SMOKIE
THU 7th APR 2022 KATE RUSBY
FRI 8th APR 2022 THE MERSEYBEATS
TUE 12th APR 2022 JANEY GODLEY'S SOUP POT TOUR
TUE 12th to SAT 16th APR 2022 ROCK OF AGES
FRI 22nd APR 2022 RAPUNZEL - A TANGLED MUSICAL ADVENTURE
SAT 23rd APR 2022 BINGO REVOLUTION
TUE 26th APR 2022 JASON MANFORD - WORK IN PROGRESS
THU 28th APR 2022 LEGENDS OF AMERICAN COUNTRY SHOW
SUN 1st & MON 2nd MAY 2022 WIRRAL COMIC-CON
THU 5th MAY 2022 THE PINK FLOYD SHOW
THU 12th MAY 2022 THE DRIFTERS
SAT 14th MAY 2022 THE FUREYS
SUN 15th MAY 2022 THE UPBEAT BEATLES
THU 19th MAY 2022 STEVE HARLEY
FRI 20th MAY 2022 RED HOT CHILLI PIPERS
SUN 22nd MAY 2022 ARRIVAL THE HITS OF ABBA
FRI 27th MAY 2022 WALK RIGHT BACK - THE EVERLY BROTHERS STORY
FRI 3rd & SAT 4th JUN 2022 DESPERATE SCOUSEWIVES 3
TUE 14th JUN 2022 RUMOURS OF FLEETWOOD MAC
FRI 17th JUN 2022 WHITNEY - QUEEN OF THE NIGHT
THU 23rd JUN 2022 THE BLUES BAND - THE FAREWELL TOUR
WED 29th JUN 2022 STRICTLY PRESENTS THE POWER OF DANCE
FRI 1st JUL 2022 RHYTHM OF THE DANCE
SAT 9th JUL 2022 THE WHO'S TOMMY - LIVE
FRI 29th JUL 2022 BYE BYE BABY - CELEBTRATING FRANKIE VALLI
SAT 30th JUL 2022 LIPSTICK ON YOUR COLLAR
SUN 31st JUL 2021 SOUND OF SPRINGSTEEN
FRI 12th AUG 2021 THE JERSEYS - OH WHAT A NITE!
FRI 19th AUG 2022 GARY MURPHY pres MUSIC & LAUGHTER
SAT 20th AUG 2022 THE MUSICALS IN CONCERT
THU 25th AUG 2022 YOU WIN AGAIN - MUSIC OF THE BEE GEES
FRI 2nd to SUN 4th SEP 2022 WIRRAL FOOD, DRINK & MUSIC FESTIVAL
THU 1st SEP 2022 CALLING PLANET EARTH
FRI 2nd SEP 2022 NORTHERN LIVE - DO I LOVE YOU
SAT 3rd SEP 2022 HITS OUT OF HELL - THE MEATLOAF SONGBOOK
THU 29th SEP 2021 IMAGINE - JOHN LENNON SONGBOOK
FRI 7th OCT 2022 CAROLE - THE MUSIC OF CAROLE KING
THU 13th OCT 2022 DIRTY DUSTING
SAT 15th OCT 2022 ALISTAIR McGOWAN - THE PIANO SHOW
WED 2nd NOV 2022 RUSSIAN STATE BALLET - SLEEPING BEAUTY
SAT 12th NOV 2022 THE GREATEST HITS OF MOTOWN - HOW SWEET IT IS
SUN 13th NOV 2022 THE KING IS BACK - BEN PORTSMOUTH IS ELVIS
SAT 19th NOV 2022 MOTHERSHIP - A LED ZEPPELIN TRIBUTE
SUN 20th NOV 2022 THE GEORGE MICHAEL LEGACY feat WAYNE DILKS

Current Cancelled Shows List

MON 23rd MAR 2020 EDSENTIAL MUSIC TOGETHER SHOWCASE
SUN 29th MAR 2020 MERSEYSIDE YOUTH DANCE FESTIVAL
FRI 17th APR 2020 THE PUPPINI SISTERS
TUE 21st APR 2020 JAZZ AT THE FLORAL
SUN 10th MAY 2020 RAPUNZEL
THU 14th MAY 2020 SWAN LAKE
FRI 15th MAY 2020 CHORAL FESTIVAL
SUN 17th MAY 2020 SPOTLIGHT ON YOUTH 2020
THU 4th TO SUN 7th JUN 2020 WIRRAL FOLK FESTIVAL
FRI 13th & SAT 14th JUN 2020 HOYLAKE SCHOOL OF DANCE
SAT 27th & SUN 28th JUN 2020 DANZA - DANCE FEVER 2020
TUE 7th & WED 8th JUL 2020 IN THE NIGHT GARDEN - LIVE!
WED 15th JUL 2020 VIVA LA DIVAS
WED 22nd JUL 2020 LAND OF HOPE AND GLORY
TUE 3rd to THU 5th AUG 2020 HORRIBLE HISTORIES
FRI 28th AUG 2020 DANCING QUEEN
MON 14th & TUE 15th SEP 2020 THE ADVENTURES OF THE LITTLE MERMAID
MON 28th SEP to SAT 3rd OCT 2020 THE MOUSETRAP
SAT 31st OCT 2020 FATALITY ON THE FERRY
WED 4th to THU 5th NOV 2020 HEALTH & SAFETY - THE PLAY
THU 11th NOV 2021 ONLY FOOLS & BOYCIE
SAT 14th NOV 2020 JON BODEN & THE REMNANT KINGS
WED 18th to SUN 22nd NOV 2020 DAVID WALLIAMS' BILLIONAIRE BOY
WED 2nd DEC 2020 MORE GHOST STORIES FOR CHRISTMAS
WED 27th JAN 2021 WISBONE ASH & JAN AKKERMAN BAND
FRI 19th FEB 2021 THIS ONE'S FOR YOU - ELTON JOHN TRIBUTE
FRI 14th MAY 2021 COLDPLACE - TRIBUTE TO COLDPLAY
WED 26th to SAT 29th MAY 2021 CHESS - THE MUSICAL
SAT 24th JULY 2021 A BEAUTIFUL NOISE - NEIL DIAMOND TRIBUTE
WED 21ST & THU 22ND JUL 2021 THE COMPLETE WORKS PERFORMANCE SCHOOL
WED 28th JUL 2021 PAUL SMITH - CHANGED
TUE 10th & WED 11th AUG 2021 IN THE NIGHT GARDEN LIVE!
MON 16th AUG 2021 WEST END SUMMER SCHOOL
TUE 17th AUG 2021 LUCINDA WILLIAMS
THU 19th AUG 2021 PAUL SMITH - CHANGED
MON 23rd to WED 25th AUG 2021 ALL ABOVE BOARD
FRI 27th AUG 2021 GARY MURPHY - DIRE STRAITS & POLICE
SAT 4th & SUN 5th SEP 2021 JUSTIN LIVE! THE BIG TOUR
SUN 19th SEP 2021 LAST NIGHT AT THE PROMS
WED 22nd SEP 2021 LEE MEAD
TUE 28th SEP 2021 DANIEL SLOSS - HUBRIS
MON 4th OCT 2021 IAN WAITE & VINCENT SIMONE - ACT TWO
WED 27th OCT 2021 THE BILLY FURY YEARS
WED 27th OCT 2021 KINGS OF COUNTRY
TUE 9th & WED 10th NOV 2021 DEAR ZOO

FREQUENTLY ASKED QUESTIONS

My show has been rescheduled what should I do?

We will contact you with information about the rescheduled date. All tickets have been automatically transferred to the new date, if you are able to attend the new date you do not need to contact us. If you are unable to attend the rescheduled date and you want to request a refund, please reply to the email we sent you with the information below:

  1. Booking name
  2. Transaction number
  3. Show title
  4. Postcode
  5. Telephone number
We need this information by the deadline provided in the email (two weeks from the rescheduled date announcement).

Are my tickets still valid for the rescheduled date?

If you wish to attend the rescheduled date, we will reissue your tickets in the format you originally requested i.e. e-ticket or by post. If you asked for your tickets to be posted to you this may take some time as we will not be able to post tickets out until we are allowed back into the Floral Pavilion. We will get all tickets to you before the new show date so please don’t contact us to check on your tickets.

My show has been cancelled, what should I do?

We will send you an email informing you of the cancellation and all bookings made via our website or phone service will be automatically refunded by our box office team. You do not have to call or email us for your refund.

I paid with cash, gift vouchers or chip and pin how will I be refunded?

We are unable to process refunds for those customers who purchased tickets via the box office counter using chip and pin, or who paid with vouchers or cash at this time. If you request a refund via floralboxoffice@wirral.gov.uk, a credit note will be added to your account for the value of your tickets. Once staff can return to the Floral Pavilion, they will contact you and organise payment into your bank account. Unfortunately, we need access to our chip and pin machines in the building to be able to refund these payments. We will not be offering cash refunds.

I haven’t received an email from you, but I know the show has been cancelled. What should I do?

Please check your spam folder/junk folder on a regular basis to check that important information from the Floral Pavilion is received.

I have tickets for an event that is still going ahead. Can I have a refund?

If the event you have tickets for is still scheduled to go ahead, you will not be entitled to a refund. Please see our full Terms and Conditions and check our website and social media pages for regular updates on our programme of shows.

I have a different query, what should I do?

Our box office is temporarily closed. All queries should be sent to floralboxoffice@wirral.gov.uk

UPDATE 10th August 2021

With the rate of COVID-19 still remaining high in Wirral, the decision has been taken to cancel all shows and performances at the Floral Pavilion Theatre for the month of September.

The decision has had to be made this early in August to allow the Floral Pavilion to contact ticket holders, show producers and promoters in appropriate time.

Although COVID-19 case numbers have been dropping in recent days, the overall number is still high so with public and staff safety in mind, it is safer to keep the Floral Pavilion closed to full capacity shows for at least another month. The position is reviewed every week, with a further decision being made in four weeks.

Opening the auditorium doors and getting back to the business the venue does so well cannot come soon enough – but the health and the safety of the public and staff must be the first priority.

Staff at the theatre will be contacting producers and promoters to discuss the possibility of re-scheduling all planned performances. The theatre will contact all customers who have purchased tickets for an event directly affected, with updates. Please do not call the box office.

UPDATE 20th July 2021

Shows and performances scheduled to take place at New Brighton’s Floral Pavilion Theatre between now and the end of August will not now take place due to rising rates of COVID-19 infections in Wirral.

Wirral’s infection rate is currently the highest in the Liverpool City Region with an average of 236 new cases every day. The theatre also has a number of employees currently in isolation due to either testing positive for COVID-19 or through close contact tracing.

This means that despite the national relaxation of COVID-19 regulations that took effect today, the decision has been taken to cancel scheduled shows at the Floral Pavilion on public health and protection grounds until August 31st.

Staff at the theatre will be contacting producers and promoters to discuss the possible re-scheduling of some planned performances. The theatre will contact everyone who has purchased tickets for an affected event directly with updates, please do not call the box office in the meantime.

UPDATE 16th June 2021

Floral Pavilion Café is open for indoor diners now that restricntions have been lifted, we hope to see you soon!

UPDATE: TUESDAY 17 MARCH

Floral Pavilion Theatre to close temporarily

Following the Prime Minister’s statement on Monday 16 March, advising people to avoid non-essential contact with others including visits to theatres as part of measures to tackle the coronavirus, the Floral Pavilion theatre is to be closed with immediate effect from today, Tuesday March 17.

The temporary closure of the theatre in New Brighton is part of the Council’s wider preparations to focus resources and staff on to the most critical services relied upon by residents.

Please can we ask that you not contact the box office regarding tickets you may have purchased. We will contact customers with information regarding all performances in the coming weeks. Hopefully the majority of performances will be rescheduled but where this is not possible we will be organising a full refund.

Cabinet member for community services, Cllr Julie McManus, said:

“It is crucial that we ensure our most vital services are able to continue, and this is one of the first steps we will be taking.

"The coming weeks and months are going to be difficult for everyone, and we are all going to have to work in different ways and adapt. We are also going to have to take into account the likelihood that many staff will be affected by the virus either directly or having to self isolate because a family members is showing symptoms.

"We apologise for the disruption and uncertainty but the health and safety of our audiences, staff and visiting companies is our first priority. We will be posting further statements over the coming days so please check our website and social media as we are unsure how long these measures will need to last.

"Thank you for your support during this difficult time and we will update you when further information is available to us."

UPDATE 26th February 2021

We are currently reviewing the roadmap leading to the reopening of theatres and hospitality set out in the latest government guidance. Please bear with us as we begin conversations with visiting companies due to perform over the coming months. As soon as we have further information, we will share this on our social channels, newsletter and website and be in touch with any ticket holders of affected shows by email. You can view the latest guidance here.

We look forward to welcoming you back to the Floral Pavilion soon!

UPDATE: FRIDAY 27th MARCH

We’d like to thank all our customers for their patience and understanding at this time of great difficulty and uncertainty. We hope you understand that the unprecedented nature of the current situation and the volume of customer enquiries we are receiving mean we are not able to respond to your queries as quickly as we would normally be able to do.

The Floral Pavilion is temporarily closed and we have now taken the decision to close our box office phone. This means we are only able to respond to queries sent to the email address floralboxoffice@wirral.gov.uk. We are answering emails in the order in which they are received so there may be some delay in responding to individual queries but please rest assured that we are working hard to resolve things as quickly as we can. The Box Office email is monitored Monday to Friday, 10am – 5pm.

Updates will be provided through this webpage and our social media channels:
Facebook: @floral.pavilion
twitter: @FloralPavilion
Instagram: @floralpavilion

UPDATE: MONDAY 16 MARCH

St Mary's School Of Rock - All performances related to St Mary's School of Rock have been cancelled with the intention to reschedule the show. A member of the box office will be in touch with all ticket holders in the coming week.

Enlarge

Personal Basket

Edit